How staff professionally listens to a patrons complaints…
Tag Archives: Patron Problems
Problems of an Overworked Librarian #198
Sign Says Library is Closed But What Patrons Will Still Do…
Problems of an Overworked Librarian #195
The Look You Give When A Patron Calls You Over By Snapping Their Fingers…
Problems of an Overworked Librarian #194
Walking a Patron Through a Tech Issue and They Say “Oh, I Thought You Would Just Do It For Me”
Problems of an Overworked Librarian #186
When a Patron Yells at You For 5 Minutes for Not Getting Their Ordered Holds On Time…
Problems of an Overworked Librarian #185
When I see a grown person incapable of putting a book back properly on the shelf…
Problems of an Overworked Librarian #182
When Reading and Weeding the Children’s Nonfiction Section…
Problems of an Overworked Librarian #181
When It’s Time for a Librarian’s Favorite Game: “Is It Chocolate or Is It Blood?”
Problems of an Overworked Librarian #180
That Patron Who Still Doesn’t Understand Personal Space…
Problems of an Overworked Librarian #177
Waiting for a patron to finish explaining their computer issues…
cup of tea with that book, please 