Trying to explain to a patron why the computers aren’t ready for public use yet…
Problems of an Overworked Librarian #138
Tag: Patron Problems
Problems of a Quarantine Librarian #15
When a Patron’s Phone Reference Question Goes Too Long…
Problems of a Quarantine Librarian #13
When a Patron Gets Too Friendly During a Virtual Reference Chat…
Why I Am Afraid to Go Back To Work
I wanted to share a recent story from a library in West Virginia about incident where a patron refused to abide by the library’s rules:
Continue reading “Why I Am Afraid to Go Back To Work”Problems of an Overworked Librarian #125
Problems of an Overworked Librarian #124
Problems of an Overworked Librarian #119
When a Patron Starts Taking Off Their Shoes…
Problems of an Overworked Librarian #110
When a patron is ranting to you for about half an hour…
Problems of an Overworked Librarian #99
Patron Looks Around Library and Sees Books, Computers and Tables for Reading and Ask: “Is this a library?”
Problems of an Overworked Librarian #85
When a patron asks you a question and it feels like their life story…
